Product Description
OneTouch helps care organisations expedite decision-making, adapt swiftly to industry changes, and maintain the highest standard of data security and quality control. Delivering over 5.2 million hours of care per month, the OneTouch platform has been built to provide staff with the necessary tools and support required to provide a high quality of care whilst reducing the pressure they feel on a day-to-day basis.
OneTouch Health was founded in 2014 with the intention of bringing complete digital transformation to care providers. By giving care providers a robust digital foundation OneTouch enables them to gain efficiencies and streamline processes so that they can focus on what really matters: delivering excellent care. . .
At OneTouch we take a people first approach to everything we do, from the platform itself to our customer support, development and implementation teams we put the user at the centre of everything we do. We also pride ourselves on having team members who have extensive social care experience throughout the company.
Headquartered in Oranmore, Galway the OneTouch Health Group comprises care technology products in the UK, Ireland and Australia. We are Assured Suppliers of the DSCR and our system is constantly updated to reflect best-practice guidelines and user requests from our community.
The OneTouch platform is flexible and can be tailored to meet the unique needs of care providers and service users.
Product Features
- Clinical: A bespoke clinical module that enables charting and activity monitoring as standard.
- Training: Create bespoke learning and RTW management courses from our document library; host live training sessions using virtual classrooms.
- Care Plans: Create bespoke and person-centred templates for use across multiple services; link to clinical interventions and medication management as required.
- Compliance: Credential and RTW library; auto-assign per role; candidate self-service; reminders to replace report by candidate or doc custom views for specific reporting; CQC reporting.
- App: Clock in/out of events, visits and shifts including a Google Maps integration or attendance verification; includes a digital task sheet which can be completed and signed off in the app.
- Scheduling: Create recurring events with easy carer swap and replacements; drag and drop editing of events; tag scheduling allows you to match carer skills with client requirements.
- Agency Portal: Add shifts individually or in bulk for your agency to fill view, accept, or reject applied candidates; see candidate history and roster.
- Reporting: KPI reporting suite with a full library of pre-built reports; customisable dashboards to show live feeds of relevant metrics.
- Governance: A single system approach produces less costly and high-risk administrative errors and ensures critical governance and compliance standards are met.
- HR: Custom application forms; recruitment flows per role; document collection and verification; candidate self-service notification prompts for the next steps and streamlined onboarding.
- Finance: Fully automated payroll and invoicing; find all audit, financial and client reporting all in one place.
- Add-Ons: Online procedures and handbooks from tri.x that underpin statutory requirements and reflect best practices in social care and safeguarding, supporting the best possible outcomes for children and adults.
Other Product Details
Preferred Customer Size (users): Any size
Preferred Organisation Size: Any size
Hardware Compatibility: Desktop; Handheld Device Native App; Handheld Device access eg. mobile rendering
Pricing: Price per user
Customer Support: Mon – Fri : 8:30 – 17:30 with out of hours emergency support available
Company Location: Ireland based
